Wednesday, 26 September 2018

Recent Vacancies In A Reputable 3-Star Boutique Hotel

Legend Hospitality Managers Limited – Our client, a 3-star boutique hotel in Ikotun-Egbeda axis of Lagos with 25 rooms tastefully furnished and all necessary facilities for accommodation services, mini-banquet services, indoor/outdoor catering services and leisure services, is recruiting qualified candidates to fill the position below:
Job Title: Hotel Manager

Location: Lagos
Job Description
  • Oversees the daily operations of the hotel as well as provide strategic direction
  • The goal is to enhance customer dedication and expand our clientele by strengthening our hotel’s reputation.
  • Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives
  • Plan activities and allocate responsibilities to achieve the most efficient operating model
  • Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits
  • Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services
  • Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
  • Deal with maintenance issues, shortages in staff or equipment, renovations etc.
  • Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
  • Inspect facilities regularly and enforce strict compliance with health and safety standards
  • A Degree in Business Administration, Hotel/Hospitality Management or relevant field
  • Minimum of 4 years experience as Hotel Manager or relevant role
  • Fluency in English; knowledge of other languages is a plus
  • Understanding of all hotel management best practices and relevant laws and guidelines
  • Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage
  • Excellent customer service skills as well as a business mindset
  • Demonstrable aptitude in decision-making and problem-solving
  • Reliable with an ability to multi-task and work well under pressure
  • Outstanding leadership skills and a great attention to detail
  • Applicants should reside around Egbeda, Ikotun, Isolo.

Job Title: Food & Beverage Supervisor
Job Description
  • Responsible for managing all F&B operations and for delivering an excellent guest experience.
  • The successful candidate will be able to forecast, plan and manage all F&B orders, staff and finance.
  • The goal is to maximize sales and revenue through customer satisfaction and employee engagement.
  • Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
  • Preserve excellent levels of internal and external customer serviceDesign exceptional menus, purchase goods and continuously make necessary improvements
  • Identify customers needs and respond proactively to all of their concernsLead F&B team by attracting, recruiting, training and appraising talented personnel
  • Establish targets, KPI’s, schedules, policies and procedures
  • Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
  • Comply with all health and safety regulations
  • Report on management regarding sales results and productivity
  • Proven food and beverage management experience
  • Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
  • Ability to spot and resolve problems efficiently
  • Mastery in delegating multiple tasks
  • Communication and leadership skillsUp to date with food and beverages trends and best practices
  • Ability to manage personnel and meet financial targetsGuest-oriented and service-minded
  • A graduate degree in Food Service Management or related field.

Job Title: Accounts/Store Officer

Job Description
  • Accounts/Store officer performs a variety of accounting, bookkeeping and financial tasks.
  • Provide accounting and clerical support to the accounting department
  • Type accurately, prepare and maintain accounting documents and records
  • Prepare bank deposits, general ledger postings and statements
  • Reconcile accounts in a timely manner
  • Daily enter key data of financial transactions in database
  • Provide assistance and support to company personnel
  • Research, track and restore accounting or documentation problems and discrepancies
  • Inform management and compile reports/summaries on activity areas
  • Function in accordance with established standards, procedures and applicable laws
  • Constantly update job knowledge
  • Proven accounting experience, preferably as an Accounts receivable clerkor Accounts payable clerk
  • Familiarity with bookkeeping and basic accounting procedures
  • Competency in MS Office, databases and accounting software
  • Hands-on experience with spreadsheets and financial reports
  • Accuracy and attention to detail
  • Aptitude for numbers
  • Ability to perform filing and record keeping tasks
  • Data entry and word processing skills
  • Well organized
  • A graduate degree in Accounting. Relevant certification is a plus. 

Job Title: Laundry Attendant
Job Descriptions
  • Ensures that all laundry services for the hotels guests is done as per the standard policies and is met on time.
  • Also responsible for laundry collection from guest rooms, dry-cleaning, washing, drying, pressing and folding of guest’s laundry along with other hotel linen.
  • Responsible for picking up and delivery of in house guest laundry.
  • Responsible to collect and deliver outside guest laundry / dry cleaning.
  • Responsible for delivering all guest items punctually, accurately and in a professional and courteous way.
  • Collect laundry and dry cleaning bags from guest rooms and ensure that guest name, room number and laundry pieces are listed.
  • Count and verify all items collected as per laundry price lists / laundry sheet signed by the guest and note down any discrepancy or damages on the same sheet.
  • Operates and maintains washer, dryer, dry cleaning machine etc.
  • Reports any technical problems or deficiencies to Laundry manager or maintenance team.
Job Requirements
  • Understanding of Laundry machines and chemicals.
  • Ability to work under pressure
  • Ordinary National Diploma degree
  • Basis computer knowledge and working experience with laundry machines.
  • Previous experience in a hotel laundry / linen department, with minimum 1 to 2 years of experience in large laundry operations of hotels.

Job Title: Chef/Cook
Job Description
  • A Chef prepares delicious meals for our customers.
  • Set up the kitchen with cooking utensils and equipment, like knives, pans and kitchen scales
  • Study each recipe and gather all necessary ingredients
  • Cook food in a timely manner
  • Delegate tasks to kitchen staffInform wait staff about daily specials
  • Ensure appealing plate presentation
  • Supervise Cooks and assist as needed
  • Slightly modify recipes to meet customers’ needs and requests (e.g. reduce salt, remove dairy)
  • Monitor food stock and place orders
  • Check freshness of food and discard out-of-date items
  • Experiment with recipes and suggest new ingredients
  • Ensure compliance with all health and safety regulations within the kitchen area
  • Proven work experience as a Chef or Cook
  • Hands-on experience with various kitchen equipment (e.g. grillers and pasta makers)
  • Advanced knowledge of culinary, baking and pastry techniques
  • Ability to remain calm and undertake various tasks
  • Excellent time management abilities
  • Up-to-date knowledge of cooking techniques and recipes
  • Familiarity with sanitation regulations
  • Culinary School Diploma preferred.
  • Applicants should reside around Egbeda, Ikotun, Isolo.

Job Title: Operations/Duty Supervisor
Job Description
  • Operations/ Duty Supervisor highlights short/medium/long-term issues to the General Manger and to help formulate solutions.
  • The Operations/ Duty Supervisor is also required to assist in the preparation of the annual budgeting and monthly forecasting processes.
  • Fully responsible for all aspects of all departments.
  • Support and work with all Head of Departments in all aspects of running this hotel.
  • Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.
  • Conduct regular operations team meeting with all the Supervisors daily / weekly to discuss routine operational matters and sales targets.
  • Ensure SOP implementation in all departments and check the same during routine operational checks.
  • Randomly inspecting the stores (F & B / Kitchen) to check the stock in hand (quality, par stock levels, expiry etc) with the F & B Manager & Chef.
  • Dealing with Suppliers / Vendors for quality products involving Purchase Manager and providing performance assessment of vendors every quarter to HO Purchase.
  • Inspecting all departments for SOP implementation.
  • Providing timely and constructive feedback to all direct reports as and when required either formally or informally.
  • Conduct weekly / Daily meeting with marketing people for enquiry & follow up & conversion to grow up the business.
  • Excellent revenue management skills with experience of budgets, P&L’s and forecasting.
  • Highly focused, have excellent communication skills, be motivated and professional in appearance and presentation.
  • Graduate Degree or Diploma in Hospitality Management.
  • Computer Knowledge.
  • Minimum 3 to 4 years work experience in a 3 to 5 Star Hotel as a Deputy Manager, Asst. Operations Manager or Hotel Manager.
  • Applicants should reside around Egbeda, Ikotun, Isolo.

Job Title: Waiter & Waitress
Job Description
  • The right Waiter/Waitress uplifts the dining experience for customers. Waiter/Waitress duties may require working in shifts and/or occasionally during weekends and holidays.
  • Greet and escort customers to their tables
  • Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
  • Prepare tables by setting up linens, silverware and glasses
  • Inform customers about the day’s specials
  • Offer menu recommendations upon request
  • Up-sell additional products when appropriate
  • Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
  • Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
  • Communicate order details to the Kitchen Staff
  • Serve food and drink orders
  • Check dishes and kitchenware for cleanliness and presentation and report any problems
  • Arrange table settings and maintain a tidy dining area.
  • Proven work experience as a Waiter or Waitress
  • Hands-on experience with cash register and ordering information system
  • Basic math skills
  • Attentiveness and patience for customers
  • Excellent presentation skills
  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
  • Active listening and effective communication skills

Job Title: Bar Man/Woman
Location: Lagos
Job Description
  • Good Bartenders will be able to create classic and innovative drinks exceeding customers’ needs and expectations.
  • Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
  • Interact with customers, take orders and serve snacks and drinks
  • Assess customers’ needs and preferences and make recommendations
  • Mix ingredients to prepare cocktails
  • Plan and present bar menu
  • Check customers’ identification and confirm it meets legal drinking age
  • Restock and replenish bar inventory and supplies
  • Stay guest focused and nurture an excellent guest experience
  • Comply with all food and beverage regulations
  • Resume and proven working experience as a Bartender
  • Excellent knowledge of in mixing, garnishing and serving drinks
  • Computer literacy
  • Knowledge of a second language is a plus
  • Positive attitude and excellent communication skills
  • Ability to keep the bar organized, stocked and clean
  • Relevant training certificate
  • Applicants should reside around Egbeda, Ikotun, Isolo.

Job Title: Maintenance Technician
Location: Lagos
Job Description
  • Keeps all equipment in good repair with a minimum of downtime by providing day-to-day maintenance of the hotel and completes maintenance work orders from all departments on a timely basis by following hotels standard operating procedures.
  • Respond and attend to guest repair requests
  • Understand and operate advanced electrical, plumbing, refrigeration, and boiler systems
  • Update the maintenance work order form / Job card and file them
  • Ability to interpret readings from meters & gauges and other measuring units
  • Ability to read and understand test equipment, measuring devices, and safety manuals
  • Preform maintenance activities in the guest room like plunging toilets, unclogging drains, repairing all types of hardware, electrical equipment including lamps, air conditioners / HVAC and AC ducts
  • Perform maintenance activities in hotel public areas like plunging toilets, unclogging drains, repairing all types of hardware, plumbing and electrical equipment and cosmetic items
  • Maintain maintenance inventory and requisition parts and supplies as needed.
  • Ability to multi-task in busy environment and adheres to hotel the Standard Operating Procedures
  • Graduate Degree or Diploma in Electrical, Civil or Mechanical Engineering
  • Minimum 1 to 2 years experience in a similar role with a good understanding of English, both written and oral
  • Applicants should reside around Egbeda, Ikotun, Isolo.

How to Apply
Interested and qualified candidates should send their CV’s to: [email protected] Use the position you are applying for as the subject of the email.

Application Deadline 5th October, 2018.

  • Only shortlisted candidates will be contacted
  • Successful candidates should be ready to take up appointment on a short notice.

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