Thursday, 15 November 2018

Senior Account Manager Job Vacancy at Booking.com

Booking.com is one of the world’s largest e-commerce companies, and the number one destination to book any type of accommodation.
Our mission is to empower people to experience the world. Helping us do this is a diverse community of over 17,000 employees across 198 global offices, all connected by a love of travel and a passion for creating the perfect customer experience.
We are recruiting to fill the position below:
Job Title: Senior Account Manager
Location:
 Lagos

Job Descriptions
  • As a Senior Account Manager you will be responsible for the account management team in the appointed market, managing and motivating people in your team.
  • You will be responsible for the account management of some of the hotels in the area.
  • You create quantity and quality reports on results and performance for information support to Booking.com BV.
  • You advise hotels about information on the Booking.com website, and provide them the (initial) training on how to use Booking.com BV‘s system.
  • You will be reporting to the Area Manager in improving hotel availability and supply and supporting Booking.com BV in meeting the demands of the visitors on the Booking.com website.
  • This full time position will be based in our Lagos office.
Main Responsibilities
  • Manage a team of Account Managers Hotels in Lagos;
  • Provide constant feedback and support to your team members;
  • Hold regular meetings, 1:1’s, performance and appraisal reviews;
  • Direct account management for hotels in an appointed region
  • Visit the important hotels;
  • Responsible for area coverage;
  • Support Booking.com BV’s-strategy for hotel availability and supply within appointed region
  • Promote the Booking.com BV brand name and its online reservation services to hotels;
  • Liaison person for hotels to contact when they have questions;
  • Providing hotels with information and advice by mail and email, including follow-ups;
  • Accompany and train hotels on how to use Booking.com BV’s extranet and rates & availability system;
  • Support hotels with regards to Booking.com BV’s system;
  • Liaise with hotels on allotment, availability and supply;
  • Organize and coordinate Tourist Trade Fair visits to liaise with hotels;
  • You will also need to be versatile and adapt quickly to the latest guidelines from Booking.com BV.
Qualifications and Required Skills
  • Quick and resourceful, flexible, accurate, strong analytical skills and an eye for detail;
  • Great face-to-face and telephone communication skills;
  • Team player, motivated and enjoys to work in e-travel and hospitality;
  • Business focused;
  • Positive attitude;
  • University background preferred;
  • Driver’s license;
  • Availability to travel 50% of the time;
  • You are a Nigerian national or can obtain a Work Permit
  • 2-4 years of experience in a comparable management function;
  • Fluent in English;
  • Affinity/experience within e-travel and/or hotel/travel industry;
  • Pro-active, sense of responsibility, friendly and ability to work independently;


How to Apply
Interested and qualified candidates should:
Click here to apply

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