Saturday, 17 November 2018

Vacancy For Transaction Officer, Contact Centre at Workforce Group, November, 2018

Workforce Group – Our client, a reputable Organization in Lagos State is currently recruiting suitably qualified candidates to fill the position below:

Job Title: Transaction Officer, Contact Centre
Location: Lagos
Industry: Financial
Job Description
  • We are currently recruiting the above position for a reputable Organization
  • H/She will be the liaising between the organization and its current and potential customers
  • H/She will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
  • Managing large amounts of inbound and outbound calls in a timely manner.
  • Identifying customers’ needs clarify information; research every issue and providing solutions.
  • Meet personal/team qualitative and quantitative targets.
  • Seize opportunities to up-sell products when they arise.
Requirements
  • Must be resident in Lagos
  • Should have at least 5 credit including mathematics and English in O’level certificate.
  • Preferably applicants residence on the Island.
  • B.Sc in any discipline
  • Must not be more than 27 years old
  • Should be fluent in Igbo and Yoruba or Igbo and Hausa i.e. ability to speak 2 languages
  • Excellent spoken English with impressive interpersonal skills
  • Good communication, smart and very analytical
  • Preferably female (Igbo)
Remuneration
  • Attractive Basic pay and other benefits.


How to ApplyInterested and qualified candidates should:
Click here to apply

Note: Only candidates who meet the requirements stated above will be invited.

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