Monday, 18 November 2019

Employment Opportunities at Bountypraise Steel Construction Limited, 18th November, 2019

BountyPraise Steel Construction Limited is a reputable organization that is into Weldering, Construction and Buildings generally.
We hereby require the services of suitable and qualified candidates to fill the position below:
Job Title: Technician Support Engineer

Location: Lagos

Job Brief
  • We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers.
  • You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.
Responsibilities
  • Research and identify solutions to software and hardware issues
  • Provide prompt and accurate feedback to customers
  • Refer to internal database or external resources to provide accurate tech solutions
  • Ensure all issues are properly logged
  • Prioritize and manage several open issues at one time
  • Follow up with clients to ensure their IT systems are fully functional after troubleshooting
  • Prepare accurate and timely reports
  • Document technical knowledge in the form of notes and manuals
  • Maintain jovial relationships with clients
  • Diagnose and troubleshoot technical issues, including account setup and network configuration
  • Ask customers targeted questions to quickly understand the root of the problem
  • Track computer system issues through to resolution, within agreed time limits
  • Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
  • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
Requirements
  • Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
  • Hands-on experience with Windows
  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and troubleshoot basic technical issues
  • Familiarity with remote desktop applications and help desk software
  • Excellent problem-solving and communication skills
  • Ability to provide step-by-step technical help, both written and verbal
  • BS degree in Information Technology, Computer Science or relevant field
  • Additional certification in Microsoft, Linux, Cisco or similar technologies is a plu
  • Candidate must be based in Lagos

Job Title: Quality Control Officer
Location: Lagos
Job Description
  • We are looking for a responsible Quality control officer to check the quality of all incoming and outgoing material and products as well as production procedure
  • The ideal candidate will possess a trained eye for detail and will be reliable and committed. In depth knowledge and comprehension of quality standards is essential.
  • The goal is to ensure that our products are made of flawless materials with well-functioning equipment.
Responsibilities
  • Approving or rejecting raw materials with respect to quality standards and record supplier performance
  • Reading blueprints and instructions to comprehend the quality expectations for the product and supplies
  • Selecting output samples and checking them using appropriate methods
  • Select output samples and check them using appropriate methods (measuring dimensions, testing functionality, comparing to specifications etc.)
  • Use automated systems to perform complex testing procedures
  • Maintain records of testing, information and various metrics such as number of defective products per day etc.
  • Inspect procedures of the entire production cycle to ensure they are efficient and comply with safety standards
  • Monitor the use of equipment to ensure it is safe and well-maintained and discard any that doesn’t meet requirements
  • Candidate must be based in Lagos
Requirements
  • Responsible and trustworthy
  • Proven experience as quality control officer or relevant role
  • Certification of quality control is a strong advantage
  • A keen eye for detail and a results-driven approach
  • Familiarity with quality testing machines and systems
  • Thorough knowledge of quality control standards and testing methodologies
  • Working knowledge of MS Office
  • Candidate must also have a Bachelor’s Degree in Quantity Surveying

Job Title: Account Manager
Location: Lagos

Job Brief
  • We are looking for an Account Manager to create long-term, trusting relationships with our customers.
  • His/Her role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
Responsibilities
  • Operating as the lead point of contact for any and all matters specific to your accounts
  • Building and maintaining strong, long-lasting customer relationships
  • Overseeing customer account management, including negotiating contracts and agreements to maximize profit
  • developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports.
  • Serve as the lead point of contact for all customer account management matters
  • Build and maintain strong, long-lasting client relationships
  • Negotiate contracts and close agreements to maximize profits
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Prepare reports on account status.
Requirements
  • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • Solid experience with CRM software and MS Office (particularly MS Excel)
  • Experience delivering client-focused solutions to customer needs
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Excellent listening, negotiation and presentation abilities
  • Strong verbal and written communication skills
  • BA/BS in Accounting, Business Administration, Sales or relevant field
  • Candidate must be based in Lagos

Deadline: 5th December, 2019.

Method of Application

Interested and qualified candidates should send their CV to: [email protected] Using the Job Title as the subject of the mail.

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